True or False: Technical and complex products are best sold through direct distribution.

Selling technical and complex products is often best accomplished through direct distribution due to the need for personalized communication and in-depth explanation that such products typically require. These products usually involve a longer sales cycle and the necessity for customers to understand specific features, benefits, and usage scenarios before making a purchase.

Direct distribution allows for a sales force that is knowledgeable and can provide tailored demonstrations, training, and support, addressing any concerns the customer may have. This personal touch not only fosters a stronger relationship between the seller and the customer but also builds trust, which is essential when dealing with sophisticated offerings.

In contrast, indirect sales channels, while useful for simpler products, may not adequately convey the complexities and advantages of technical items, potentially leading to customer confusion and dissatisfaction. Therefore, the statement about direct distribution being the best method for selling these types of products is true.